Pharma Services with RedSail Technologies

New Opportunities in Point of Care Marketing

Every one of the 12,000 pharmacies in RedSail Technologies’ network understands the real point of care — helping all patients fill and adhere to their medications. RedSail Technologies is here to make the most of your existing pharma marketing strategy, working with pharmacists to improve health equity and remove barriers to medication access.
35% untapped pharmacy market
Gain Access to Patients in Underserved Areas
5/5 patient satisfaction score
Leverage Increased Patient Trust
91% of pharmacies immunize
Engage Pharmacists Who Prescribe and Influence
15% more vaccinations
Drive Measurably Better Outcomes

Why Choose RedSail for Pharma Services?

Pharmacists invest remarkable time and energy in making prescription healthcare happen, and RedSail supports them with industry-leading investment. Our pharmacy technology and expertise in turn reaches the patients who need your medications.
pharmacist helping a patient

Increase Reach

Independent pharmacies represent 35% of the industry and play a critical role in ensuring equity in pharmacy access.

In fact:

  • 15.1 million people rely on these pharmacies – and they’re more likely to be part of underserved areas and populations.
  • This market represents $94.9 billion annually.
  • Independent pharmacies collectively outnumber any single pharmacy chain.
Through RedSail’s network, you gain a direct connection to this market, enabling you to reach patients who are underserved and often overlooked in traditional healthcare provider (HCP) marketing strategies.

Increase Influence

More medications in more places can now be prescribed by pharmacists. With expanded prescriptive authority, pharmacists are uniquely positioned to impact patient outcomes, especially in areas like vaccinations.

  • 91% of independent pharmacies offer flu vaccinations, and most provide additional vaccines for COVID-19, pneumococcal, RSV, zoster, and more.
Pharmacists are looking for the education and support around these drugs that’s often targeted only to HCPs.
pharmacists vaccinating a patient
pharmacy increase trust

Increase Trust

Along with being the most accessible provider, independent pharmacists foster relationships that drive patient adherence and loyalty. As trusted neighbors, they make powerful partners in delivering adherence programs and patient education.

  • A 78,000-person survey found independent pharmacists earn top scores for knowledge, accuracy, and customer service.
  • Rx education provided by independent pharmacies can directly reach over 50% of targeted patients.
Keeping patients engaged over time is crucial for healthy outcomes. RedSail provides program solutions to increase adherence through targeted interventions and meaningful pharmacist-patient interactions.
With RedSail’s tools, you can build trust and drive better outcomes and health equity through personalized pharmacy-led interactions.

Increase Outcomes

Strong healthcare provider recommendations play a pivotal role in driving patient acceptance of treatments.

  • Prompting pharmacists to mention a treatment such as vaccination can increase patient uptake by more than 10%.
  • Pairing pharmacist education with prompts can boost vaccinations by 15+%.
Find out why other major pharma manufacturers are investing with RedSail.
pharmacy increase outcomes

Tailored Pharma Services Throughout the Drug Lifecycle

Effective pharma marketing needs a diversity of approaches, and RedSail provides customized programs to support every phase of your drug's lifecycle. Explore options from launch to mature products: brand awareness, financial assistance, patient and pharmacist education, primary and secondary adherence programs, and more.
Drug lunch, established products infographic

For Drug Launch

New drugs require substantial efforts in awareness-building, provider and patient education, and affordability solutions, as well as the data to adjust and improve rollout efforts. RedSail provides pharma services to address all these needs.

Educate Before First Fill: Ensure pharmacists and patients have the information they need. Leverage unbranded disease state consulting in-pharmacy and share information about medication eligibility and affordability programs.

Remove Barriers to Fill: Seamlessly integrate automated conversions to avoid prior authorization delays, ensuring patients leave the pharmacy with their medication and providers have an easy prescription-writing experience.

Gain Data-Driven Insights: Use RedSail’s exclusive prescription data to fine-tune launch strategies in the crucial early months.

For Medication Adherence

Drive sustained success with automated pharmacy-based actions paired with trusted relationships to enhance patient engagement and improve refill rates.

Streamline Affordability Programs: Assist patients through real-time application of automated vouchers and coupons that help reduce out-of-pocket expense at the point of dispense.

Engage Patient Education: Deliver patient messaging and education through trusted interactions and preferred channels. Use pharmacist consulting for titration steps and refill reminders.

Leverage Pharmacist Care Goals: These targeted programs are designed to fit seamlessly into standard pharmacy workflows, improving adherence while supporting your brand objectives.

For Established Products

Even mature products with high volumes and less promotional investment can benefit from RedSail’s prescription solutions. Extend the reach of your sales force to maximize long-term value.

Deliver Pharmacist Messaging: Leverage our platforms to deliver timely, relevant messaging to pharmacists about product updates and benefits (banner ads in pharmacy management systems, unbranded webinars for CE, email and newsletter campaigns).

Recover Lapsed Patients: Help pharmacists identify and recover patients who may have abandoned therapy. Patients will receive encouragement to resume treatment when they’re at the counter for another reason.

Convert Rejected Claims: Use auto conversion to achieve real-time paid response to ensure patient receives brand therapy while in-store.

Frequently Asked Questions

What does "pharma services" mean?

Pharma services refer to all the support activities that pharmaceutical companies need. These services include drug development, manufacturing, regulatory compliance, marketing, distribution, and patient support programs. Their purpose is to ensure medication accessibility and adherence, gather data, and enhance treatment outcomes.

Traditionally, pharmaceutical companies have collaborated closely with medical providers when promoting and managing their products. However, pharmacies increasingly play a pivotal role, offering complementary advantages to the efforts focused on medical providers.

Pharmacies can partner with the pharmaceutical industry by:

  1. Improving access and patient support: Pharmacists provide direct, community-based access to medications, offer medication counseling, and support adherence programs.
  2. Delivering clinical expertise: With training in medication management, pharmacists optimize drug regimens and educate patients about potential interactions, much like medical providers.
  3. Providing real-time insights: Pharmacies collect valuable patient data and feedback, helping pharmaceutical companies track medication performance and meet patient needs effectively.

By collaborating with pharmacies, the pharmaceutical industry can enhance drug accessibility, improve patient outcomes, and expand its reach — especially in underserved areas. RedSail Technologies supports these efforts by connecting pharma companies with its network of ~12,000 pharmacies to strengthen marketing and reach millions of patients.

What do pharmaceutical services do?

Pharma services encompass activities designed to improve patient health outcomes by optimizing medication use. While traditionally associated with medical providers, pharmacies are increasingly stepping into this role by offering services like medication therapy management, immunizations, chronic disease management, and point-of-care testing.

Pharmacies are uniquely positioned to provide pharma services due to their accessibility and frequent patient interactions. Their services not only support patient health but also align with the goals of the pharmaceutical industry by ensuring medications are used effectively and safely.

By leveraging advanced pharmacy management systems and innovative solutions, pharmacies can bridge the gap between patients and pharmaceutical companies, offering many of the same high-quality pharma services traditionally handled by medical providers. This expanded role positions pharmacies as valuable partners in improving public health and supporting the objectives of the pharma industry.

RedSail Technologies exemplifies this collaborative approach by bridging the gap between prescription and fulfillment. Through innovative point-of-care marketing solutions, copay assistance solutions, and adherence programs, RedSail empowers pharmacists to improve patient outcomes, particularly among populations in underserved areas.

Why should pharmaceutical companies invest in pharmacy-driven patient support programs?

It’s become a consensus that pharmacies are one of the most trusted healthcare touchpoints for patients. Investing in pharmacy-driven support programs makes it easier for patients to follow their prescribed therapies, improving medication access by removing cost and insurance barriers. When patients get the support they need at the pharmacy, they’re more likely to stay on therapy—leading to better health outcomes and higher medication utilization rates.

How exactly can pharmaceutical brands leverage pharmacy networks for patient support?

Savvy brand managers know the doctor-patient interaction is only one touchpoint in the prescription process. Pharmacies operate on the front lines of patient care, making them a strategic partner for pharma brands. By embedding patient support programs directly into pharmacy workflows, pharmaceutical companies can improve therapy adherence, boost prescription fulfillment rates, and ultimately enhance patient outcomes. Options within the RedSail pharmacy network include:

  • Education that strengthens patients’ and pharmacists’ medication knowledge
  • Adherence and lapsed patient support that helps patients stay on track with their prescriptions
  • Copay assistance programs that reduce out-of-pocket costs and increase prescription pick-up rates

These partnerships ensure that affordability and adherence solutions are delivered where they matter most—at the pharmacy counter.

What data and insights can pharmacies provide to pharma companies?

Pharmacy transactions create abundant real-world data (RWD) that pharma brands can use to refine their patient engagement strategies. Key insights include:

  • Prescription fulfillment rates – How often are prescriptions being picked up?
  • Adherence behaviors – Are patients refilling their medications on time?
  • Patient preferences – What factors influence medication decisions and purchasing habits?

By understanding pharmacy data, pharmaceutical brands can fine-tune drug distribution strategies, strengthen patient outreach, and tailor support programs to immediate and long-term success.

Partner with RedSail Technologies

At RedSail, we bridge the gap between prescription and fill, helping you deliver innovative POC marketing solutions and adherence programs – particularly to patients who are part of underserved populations. Let’s work together to help pharmacists improve patient outcomes and amplify the impact of your marketing efforts.