Your privacy is important to RedSail Technologies, LLC (“we,” “our”) and its brands: PioneerRx®, BestRx®, Axys® LTC, PowerLine®, TransactRx®, QS/1®, Integra®, and RedSail Advantage® (hereafter being referred to as “its brands”). We are committed to keeping your information safe and have developed a Privacy Policy to ensure you understand how we collect, use, disclose, and store your personal information. The Privacy Policy applies to your interaction with all of our public-facing brand websites, including redsailtechnologies.com, pioneerrx.com, bestrx.com, transactrx.com, qs1.com, integragroup.com, and connectpharmacyconference.com. Other affiliated websites or third-party companies have their own privacy policies. Please read the policy in its entirety to understand our privacy practices and our commitment to you. By using our RedSail Technologies websites, you consent to our Privacy Policy.
Personal Information We Collect
RedSail Technologies and its brands collect data through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our product solutions and services. The data we collect depends on the context of your interactions with RedSail Technologies and its brands. Some information is collected automatically through online tracking, such as IP addresses, browser type, operating system, computer vs. mobile device, regional location, and which digital source led you to our website (another website, email, social media, etc.). We collect company name, state, first name, last name, job title, email, phone number, name of current software, type of business, name of interested software or service, how you heard about us or our program, customer account number, and any additional detail message information you provide to help with our interaction with you.
Cookies
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes. Cookies also allow us to monitor who visits our website and for what purposes.
You can control the data collected by cookies and similar technologies. For example, use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies. We also provide a cookie consent option when first visiting our websites that you can either accept or decline.
How We Use Personal Information
We use the information collected to:
Sharing Personal Information
RedSail Technologies and its brands do not sell or share personal information with third parties. All information collected is used for purposes within RedSail Technologies and its brands only.
RedSail Technologies and its brands have not reviewed all the sites that may be linked to its sites and do not endorse and are not responsible for the content of any off-site pages or any other sites linked to these sites. Your linking to such sites is at your own risk.
Health Information Portability and Accountability Act (HIPAA)
Our websites do not directly collect patient data. RedSail Technologies and its brands, its systems, software, and networks are HIPAA compliant. For more information, click here.
Copyrights and Trademarks
All content and images used on our websites are owned or licensed by RedSail Technologies and its brands or its affiliates for use on our sites only. Unauthorized use is prohibited. Names of RedSail Technologies products and services are trademarks of RedSail Technologies, LLC or its affiliates, unless otherwise noted.
Nothing contained herein shall be construed as conferring any license or right under any RedSail Technologies, PioneerRx, BestRx, Axys LTC, PowerLine, TransactRx, QS/1, Integra, and RedSail Advantage patent, copyright, or trademark.
Diversity Statement
RedSail Technologies and its brands have made a firm commitment to the promotion of diversity through all of its dimensions. We recognize that in order to produce high-quality, innovative software solutions for our customers, we need to ensure that our personnel represent diversity in thought, experience, and personal background. Such diversity within the workforce enhances the relevance and substance of our work and ensures we are adhering to our guiding pillars of success. RedSail complies with all laws regarding discrimination in the workplace.
How We Protect Your Information
RedSail Technologies and its brands want your personal information to remain as secure as reasonably possible. We use appropriate physical, technical, and administrative industry safeguards to protect information from unauthorized access, use, loss, misuse, or unauthorized alteration. All of our web servers are protected by a high-security layer (Firewall) to prevent unauthorized access. All staff must abide by our Privacy Policy and Acceptable Use Policy. Those who violate applicable policies are subject to disciplinary action, up to and including termination. Access by authorized personnel is controlled by secure authentication (i.e., an ID, encrypted password). Though we take reasonable measures, it is impossible to 100% guarantee security in all circumstances. If you have questions about security on our website, email our privacy officer at privacyofficer@redsailtechnologies.com.
In addition, RedSail Technologies and its PioneerRx, PowerLine, QS/1, and TransactRx brands have achieved HITRUST certification. For more information, click here.
Children’s Online Privacy Protection Act Compliance
We are compliant with the requirements of the Children’s Online Privacy Protection Act (COPPA); we do not collect any information from anyone under 13 years of age.
California Privacy Rights
This section applies only to California consumers. It describes how we collect, use, and share California consumers’ personal information in our role as a business, and the rights applicable to such residents. If you are unable to access this Privacy Policy due to a disability or any physical or mental impairment, please contact us and we will arrange to supply you with the information you need in an alternative format.
For purposes of this section “personal information” has the meaning given in the California Consumer Privacy Act (CCPA).
How We Collect, Use, and Share your Personal Information
We have collected the following statutory categories of personal information in the past twelve (12) months:
Identifiers, such as Company Name, Name, Job Title, Email Address, Mailing Address, and Phone Number. We collect this information directly from you or from third-party sources. Commercial information, such as Business Type, Current System, Product Interests, and Account ID is collected directly from you.
Internet or network information, such as browsing and search history, is collected directly from your device. Geolocation data, such as IP address, is also directly collected from your device.
We do not collect any financial information, such as payment information or financial account numbers through our public-facing websites. Any financial transactions are based on the individual customer’s contract agreement.
Other personal information, in instances when you interact with us online, by phone or mail in the context of receiving help from Client Services or other support/sales channels; participation in customer surveys or contests; or in providing account service.
The business and commercial purposes for which we collect this information are described in the “How We Use Personal Information” section of this Privacy Policy. We address the disclosure of this information for business purposes in the “Sharing Personal Information” section of this Privacy Policy.
Your California Rights
You have certain rights regarding the personal information we collect or maintain about you. Please note these rights are not absolute, and there may be cases when we decline your request as permitted by law.
You have a right of access, which means you have the right to request that we disclose what personal information we have collected, used, and disclosed about you in the past 12 months.
You have the right of deletion, which means you have the right to request that we delete personal information collected or maintained by us, subject to certain exceptions.
You have the right to non-discrimination, meaning you will not receive any discriminatory treatment when you exercise one of your privacy rights.
RedSail Technologies and its brands do not sell or share personal information to third parties (pursuant to California Civil Code §§ 1798.100–1798.199, also known as the California Consumer Privacy Act of 2018).
How to Exercise your California Rights
You can exercise your rights yourself or you can alternatively designate an authorized agent to exercise these rights on your behalf. Please note that to protect your personal information, we will verify your identity by a method appropriate to the type of request you make. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent’s identity to protect your personal information.
How to Access and Control Your Personal Data
You have choices. Email marketing@redsailtechnologies.com or call Sales & Marketing at 833.REDSAIL to update, correct, or remove personal data from our systems. We will respond to your request by email or written mail within one month of receipt.
Additionally, we may reach out from time to time to request that you update your personal information with us to ensure accuracy of our records and to properly communicate with you.
Data Protection Officer Information
If you have questions or concerns about this Privacy Policy, our information-handling practices, or any other aspect of privacy and security of your personal information, please email privacyofficer@redsailtechnologies.com.