RedSail Voice Cloud-Based Pharmacy IVR

Interactive voice response custom-fit for your pharmacy
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RedSail Voice, powered by Medtel, provides an interactive voice response system customized your way.

99.9% uptime
99.999% Uptime
Ensure your patients can reach you and that you never miss a call.
web-based self-service interface
Web-Based, Self-Service Interface
Update your pharmacy's phone options and scripts quickly and easily.

analytics dashboards
Analytics Dashboards
Easily visualize and track what's happening with calls.
cloud-based pharmacy ivr
Cloud-Based System
Quickly set up the system with assurance that it's always up-to-date.
View Fact Sheet
benefits of pharmacy ivr

Benefits of Pharmacy IVR

  • ✔ Immediately cuts the cord to outdated hardware..
  • ✔ Includes advanced features to improve patient service.
  • ✔ Provides the agility and scalability to meet business demands.

Benefits of Utilizing a Digital Phone System

  • ✔ No end-of-life for phone system and IVR.
  • ✔ Business continuity in the event of outages or unplanned downtime.
  • ✔ Single provider for phone service and IVR.
  • ✔ Easily make changes to auto attendants, service hours, and call routing.
  • ✔ Better customer experience – calls are always answered and logged.
  • ✔ Inexpensive to maintain and updated automatically at no additional cost.
pharmacy ivr phone and screen