Story: Our team is responsible for maintaining the health of a number of servers throughout the country.
Fun Fact: I just started playing pickleball and it’s pretty fun!
Why RedSail Technologies? It’s the community, I enjoy everyone’s company, which makes for a great working environment.
What Gets You Out of Bed? Being able to do what I like by automating and improving processes which allow pharmacies to continue doing their work without having to think about the equipment they run on.
Looking ahead is the name of the game at RedSail Technologies, which makes sense that Austin is our 2024 Q1 Forward-Thinking recipient. Our very own future seer, Austin’s knack for looking for solutions that didn’t exist to other eyes makes him an indispensable part of the team. His proactiveness ensures that our pharmacies can do their work, their way. When he’s not looking ahead, you can catch him playing video games or pickleball.
Story: I started at PioneerRx in 2012 in hardware support, moved to SQL Server development, and now, 12 years later, I am a database administrator.
Fun Fact: I’ve been married to my wife, whom I met on the first day of high school, for 17 years
Why RedSail Technologies? RedSail Technologies aligns with my values, particularly its reputation for innovation and commitment to excellence. The future of RedSail is very bright and I want to see it flourish.
What Gets You Out of Bed? My kids or my cats. Also, coming to work knowing that I can make a difference for tens of thousands of users and millions of patients.
Winner of the 2024 Q1 'Experts' FOTRE Award, Chris is an expert in every sense of the word. Not only does he contain exceptional technical prowess but his willingness to learn more and stay current with the latest advancements in database management makes him truly special. His attention to detail, commitment, and knack for problem-solving all create solutions that were previously unseen.
When he’s not finding a digital needle in the haystack, you can find him playing Mario Kart with his kids, who are starting to put up a good fight.
Story: I help convert customers to our Axys platform and I also help out with PrimeCare interface development.
Fun Fact: I grew up in York, Pennsylvania, which is one of the first capitals of the United States.
Why RedSail Technologies? I've been with RedSail Technologies through many changes, but I've always been fortunate to work in teams with great people.
What Gets You Out of Bed? I love solving problems and getting the chance to travel to new places.
It takes a village to run a successful pharmacy. As winner of the 2024 Q1 'One Team' FORTE Award, Greg is the glue that keeps the team together with his openness to collaboration and communication. Whether he’s helping convert 80+ customers or working after pharmacy hours to ensure successful implementations, he is always willing to do what’s best for the team. We’re all in this together, and few know that better than Greg.
When he turns his computer off for the day, he enjoys playing soccer and reading.
Story: I work as a Software Account Manager at PioneerRx, where I assist stores in navigating our software to optimize their workflow and reduce costs. Additionally, I am part of the Vendor Integrations team, where I set up and troubleshoot data feeds to our vendors, including robots, eMARs, and APIs.
Fun Fact: I love VR, and I'm constantly brainstorming ways to implement it in my daily life.
Why RedSail Technologies? I am excited to be part of the RedSail team because I feel strongly about PioneerRx's goal to save and revitalize independent pharmacy.
What Gets You Out of Bed? Providing independent pharmacies with the tools they need to provide excellent care to their patients motivates me every day.
Jordan helps make the RedSail world go round. As a Software Account Manager for PioneerRx, he makes sure pharmacies are running as efficiently and effectively as possible, providing exceptional patient services while drawing a profit. It’s that delicate balancing act that makes Jordan a certified rockstar.
Story: I am the HR Generalist for RedSail Technologies. Our team serves as a critical point of contact for employees and management, helping align HR strategies with the company's goals while fostering a culture of engagement and productivity.
Fun Fact: I love word searches. I usually set a timer and try to beat it by trying to find as many words as I can before the timer ends.
Why RedSail Technologies? I enjoy watching our company grow and seeing all of the amazing opportunities that RedSail Technologies has to offer for independent pharmacies.
What Gets You Out of Bed? Honestly, my dogs. They usually see a squirrel in our backyard and are ready to chase it.
If you work in the Irving office, you almost certainly know Kathleen. Whether you’re a new hire or a delivery driver, she makes you feel welcomed and taken care of, no matter what the situation might be. Her commitment to the well-being of the company and its employees is contagious, encouraging us all to be more open and generous with those around us.
Story: I am a Client Services Lead for NRx and Axys, troubleshooting escalated and urgent text email issues. Working in vaccing billing, I help pharmacy technicians with random issues. I enjoy working on Axys, which is the future of LTC software.
Fun Fact: I played college tennis and still can hold my own on the court.
Why RedSail Technologies? I enjoy the impact we’re making in the health industry seeing us be able to support pharmacies all across the world.
What Gets You Out of Bed? Having a career that allows me to support my family.
Corey has shown great troubleshooting skills and multiple times fixing escalated text email issues. He has also been a big part of vaccine reporting, always willing to help techs and fix many random issues. He shows expert status in many subjects but has excelled in text email and SMP issues.
He makes a living out of troubleshooting urgent issues and finding solutions to problems at a moment’s notice. Known for his coolness under pressure, the ‘Tempo’ FORTE award is practically tailor-made for him.
When he’s not at work (or at the tennis court), he can be found fishing or playing sports with his son.
Story: As a seasoned web developer, I specialize in managing the Support Center application. I excel in bridging the gap between technology and internal customer satisfaction. From troubleshooting technical issues to optimizing workflows, I thrive on crafting innovative solutions that streamline processes and elevate the experience for our internal customers.
Fun Fact: Over the past five years, I've transformed into an avid reader or rather listener, with my favorite books ranging from the captivating adventure of "Ready Player One" to the whimsical journey of "The Hitchhiker's Guide to the Galaxy" series, and the profound insights of "Meditations."
Why RedSail Technologies? I transitioned to RedSail Technologies by way of the PioneerRx team, seamlessly integrating my expertise and passion for software development into the RedSail Technologies family.
What Gets You Out of Bed? The delightful blend of my son's infectious giggles and the exhilarating prospect of conquering new challenges, painting each day with whimsical hues of joy and opportunity.
Derrick’s six years with PioneerRx and RedSail Technologies has seen him explore his passion for coding and continuous learning. He has become a master in bridging the gap between technology and internal customer satisfaction, from troubleshooting technical issues to optimizing workflows.
His enthusiasm for learning makes him the perfect fit for the “Forward Thinking” FORTE award for Q3 2023. His look towards the future is what we’re all about. When he’s not thinking about the next great idea, Derrick can be found spending time with his nine-month-old son, bowling, or honing his culinary skills in the kitchen.
Story: I've been with RedSail Technologies for seven years. My primary duty focuses on ensuring Axys it meets the real-world needs of our clients.
Fun Fact: I was a synchronized swimmer when I was younger.
Why RedSail Technologies? Because they are innovators in the industry and extremely customer-focused
What Gets You Out of Bed? My family and my job.
As the Senior Product Analyst and winner of the 'Experts' FORTE award at RedSail Technologies, Kendra Cairns plays a pivotal role in software development, transforming theoretical "what ifs" into practical features that boost user satisfaction and operational efficiency. Her dedication deeply enhances our ability to support our customers and advance the functionalities of our software products, exemplified by her receipt of the RedSail 'Experts' FORTE Award.
Outside of the office, Kendra leads a rich family life. Happily married for 20 years, she is a devoted mother to three children and a doting grandmother to one. Her family grounds her and fuels her professional drive, continually inspiring her to push the boundaries of innovation and excellence at RedSail Technologies.
Story: I am a software developer with the goal of trying to make our users’ lives easier and their work more enjoyable.
Fun Fact: During a conversation, I will most likely find a way to bring up good TV shows/movies, food, video games, or the band TOOL.
Why RedSail Technologies? I love the people I work with and consider them lifelong friends.
What Gets You Out of Bed? Most of the time it's either one of my kids, my dog (Molly), or my alarm. What motivates me to get out of bed during the work week is coming to work to solve problems, see friends, and hopefully help the team move forward as a whole. Also, bills.
Communication is key in running an effective team, and few people know that better than Logan. He has consistently demonstrated remarkable interpersonal skills that have significantly contributed to a more cohesive and collaborative work environment. His ability to foster connections and build rapport with colleagues from diverse backgrounds is something to strive for. Logan's friendly and approachable demeanor has not only facilitated open communication but has also created a sense of camaraderie among team members.
Outside of work, you can find him catching up on movies and TV shows or playing video games with his son.
Story: I lead a team of IT ninjas, operating in the digital shadows to ensure our PioneerRx servers are secure, robust and ready for our customers.
Fun Fact: I've completed a Full Ironman Triathlon.
Why RedSail? I've been with PioneerRx for over a decade, starting back when we served 800 pharmacies. Being a part of this incredible company's growth is a source of great pride for me.
What Gets You Out of Bed? I get excited knowing that every day presents a new challenge and a puzzle awaiting a solution.
As the head of our ServerOps team, Ryan Zeidan demonstrates unparalleled dedication to customer satisfaction. He embodies our core values by continuously striving to learn and ensuring our technologies meet and exceed customer expectations. His dynamic approach to personal and professional development makes him an invaluable asset to the RedSail team, making him the well-deserved winner of the Q3 'Relationships' FORTE award.
Ryan's passion for technology is broad, encompassing everything from 3D printing to drone racing. Outside of work, Ryan is constantly engaged in personal growth, whether through fitness pursuits or expanding his knowledge alongside his two children.
